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A commentary twenty-four years ago.....before any of the popular social media platforms were installed by anyone reaffirms what is already a fact today. National and international news is not limited to a solitary path of journalists. However, the observations on 9/11/02 of the events one year prior are even larger today: "The vast majority of users, however, went to the Web in search of news."
But the most significant conclusion by the author holds true today:
"In the long run, the most significant effect of this do-it-yourself journalism might be its value to historians. They will be able to see all kinds of stories, detail, and data that might have been lost without a medium like the Internet on which to record it."
"The 9/11 attacks and their aftermath generated the most traffic to traditional news sites in the history of the Web. Equally as important was the fact that many non-news sites were turned into conduits for information, commentary, and action related to 9/11 events."
"There are many reasons Americans and those in the rest of the world turned to their computers after the events of September 11. For some, computer networks provided alternative interpersonal communication channels that allowed families and loved ones to stay in touch when the telephone and cellular networks were damaged or overloaded. Others used the Internet to collaboratively search for those lost in the confusion after the World Trade Center collapse. The vast majority of users, however, went to the Web in search of news."
"In the first hours after the attack, Google had a recommendation for Web surfers looking for news of the attacks, which its producers added to its normally sparse home page:
If you are looking for news, you will find the most current information on TV or radio. Many online news services are not available because of extremely high demand. Below are links to news sites, including cached copies as they appeared earlier today.
Part 3. The Rise of Do-it-yourself Journalism After September 11 | Pew Research Center